Troubleshooting

During the school day if you are having trouble accessing a grade or teacher webpage call the school for assistance:
Hours: 7:00 a.m. - 3:30 p.m.
Phone: (413) 787-7240 ext. 45801

If you cannot reach the school contact the Office of Information, Technology, and Accountability, (OITA) at:
Hours: 8:30 a.m. - 4:30 p.m.
Phone: (413) 787-7100 ext. 55590

For assistance, try these links:

SPS Family IT Support Youtube Channel
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Overview of SPS-Provided Technology

Remote Students Laptop At Home Readiness Check

Remote Students Laptop Troubleshooting Guide